Ordering
Suggestions
Visit
Us In Person:
visit our store, a nice quaint tasteful
little shop in downtown webster groves
with a gallery atmosphere where the
listening is always free. we are located
two blocks west of elm street (no not as
in nightmare on...) on lockwood on the
opposite side of the street (please be
careful crossing!), from the old brick
fire station. it's a great old historic
small town nestled in the beautiful county
of st. louis missouri. each year we have
several promotions that are just too darn
exciting to think about. we celebrate
french days in the spring and a good old
fashioned christmas open house in the late
fall, just when the trees are their
prettiest. so if you are so inclined, stop
by and enjoy a little slice of life with
us if you can.
Secure,
OnLine Ordering:
we offer a secure, simple online shopping
cart that makes ordering a snap.
when you select an item to order, and
enter all your mailing essentials, payment
options and shipping methods, your order
is sent to our secure server where it is
processed. all information is kept safe
and your order is processed within the
hour it is received. please note that
orders received overnight are processed
first thing in the morning and all orders
for in-stock music received before 4pm
central standard time are sent out the
same day. we will e-mail you a reply that
we received your order and when we ship
your order. please allow 3-8 days for
standard delivery.
U.S.
Mail:
write to us snail-mail (webster records,
117 west lockwood avenue, webster groves,
mo 63119 usa). what's the hurry anyways?
in any case, we'll ship your order the
same day we receive it and we'll also
include a stamped addressed envelope for
your next order (domestic orders only;
those stamps from kazaksthan
are a little hard to come by in these
parts). please include a telephone number
with best times to call in case there's
any reason to call you about your
order.
Call
Us Toll Free:
call our toll-free 800 number,
1-800-678-8863, (so far as we know,
good only in the u.s.a.) and place your
order with one of our helpful salespeople.
occasionally we are helping other friends
find good music ...so if the machine
answers, please leave us a message
 and
we will call you right back. remember our
hours are mon-sat 10-6pm and sun 12-5pm.
all other hours our machine will assist
you.
Special
Notes:
sales tax:
missouri residents, please account
for the 7.075% state sales tax.
shipping: for the continental
united states we will ship starting at
$3.50 u.s. postal service. other
options may be available, please inquire.
this is a per address amount. if you order
a whole bunch, you can probably talk us
into shipping the order for free, just
catch us on a good day (any day).
christmas ordering: the cut-off for
orders for guaranteed Christmas delivery
will be december 20 at 12:00 CST, shipped
via federal express or ups. we will gladly
take your order after that time, but we
will make no bets, predictions, or
promises - other than to process your
order as quickly as we can. also, please
note that additional shipping charges may
apply during these times to ensure timely
deliveries. yes, we will gift wrap if you
say the magic word. (special occasion gift
cards are also available for an additional
charge.)
gift
certificates: we
will issue a gift certificate for any
amount you would like.
we will e-mail the lucky person a notice
of the gift certificate and a gift
certificate authorization number
immediately after the gift certificate is
paid for.
if the value of the gift certificate is
higher than the recipient's initial order,
the remainder will be credited for future
orders. gift certificates are
non-refundable.
used
compact discs: we
purchase used cd's at very fair prices.
please send us your trade list and we will
give a generous amount that you may use as
trade or we can mail you a check. please
call for more details.
guarantee:
if ever you experience any kind of problem
or any other dissatisfaction with your
order or our service, please contact us
and let us know about it. we will do our
utmost to make sure you're at least one
hundred percent satisfied with your
purchases from us. we do ask that any
returns be accompanied by your sales
receipt.
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Inspirational
